AK Helpby CampaignHelp

Questions you can ask

Here are some of the things AK Help can answer. Sign in and ask any ActionKit question in plain English.

Mailings & Email

How do I set up and send a mailing?
How do I run a subject line A/B test?
Why are my emails going to spam?
How do I add a snippet like a user's name to an email?
What happens if a mailing shows 'died' status?
How do I see who will receive a mailing before I send it?
How do I use a merge query to personalize a mailing?

Pages & Actions

How do I create a petition page?
How do I use one-click signing in a mailing?
How do I deliver petition signatures to legislators?
How do I create a survey page?
How do I set up an event page with host and attendee roles?

Fundraising & Donations

How do I create a donation page?
How do I set up recurring donations?
How do I cancel or refund a recurring donation?
What payment processors does ActionKit support?
How do I configure fraud filtering?

Templates & Custom Fields

What is a templateset and how do I use one?
How do I reference a custom action field in a template?
How do I show conditional content based on whether a user took an action?
How do I customize the appearance of my action pages?

Reports & Data

What built-in reports are available?
How do I export a report to CSV?
Why does the Query Builder show a different count than my SQL report?
How do I create a custom SQL report?

User Management

How do I import users into ActionKit?
How do I unsubscribe inactive users to protect deliverability?
How do I manage user subscriptions and lists?
How do I merge duplicate user records?

API & Developer

How do I use the ActionKit REST API?

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These are just examples. AK Help can answer anything covered in the ActionKit documentation.

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